14. Warranty

The Joulescope JS110 is warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase. If your Joulescope becomes inoperative from such a defect within the warranty period, Jetperch will either repair or replace your unit, at Jetperch’s discretion.

This warranty covers normal use. The warranty does not cover damage which occurs during shipment. The warranty does not cover damage from improper use, misuse, abuse, tampering, alteration, accident, software hacking, or recalibration other than by an authorized recalibration provider.

Jetperch LLC makes no other representations or warranties, express or implied, of any kind including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Jetperch shall not be liable for loss of use of Joulescope. Jetperch will not be liable for any other incidental or consequential damages, expenses, or financial losses, nor will Jetperch be liable for claims of such damages.

To submit a warranty claim, contact support@jetperch.com. You will need to provide your name, address, phone number, and email. You will also need to provide proof of purchase, such as a purchase receipt, that contains the original date of sale.